virtual waiting room

Patient Queue Management Software

Increase the number of patients providers can see in a day, while still adhering to new safety measures.

Waiting Room Management Software by Pomelo Health

A virtual waiting room in 3 easy steps 

 Patients get added to a virtual line in no time. 

virtual waiting room

To join the queue, patients register online or at the clinic by scanning a QR code 

Virtual waiting room software - Registration

Patients fill out a short form and are automatically added to the virtual line.

Virtual Waiting Room - SMS notifications

Patients receive periodic notifications and make their way to the clinic when it's time for their consultation

Your Online Waiting Room with Pomelo

Provide a stress-free environment
for clinic staff 
Ensure safe social distancing for all 
Keep patients in the loop at all times 

Essential Waiting Room Management Features

Queue Management Software

Customizable Settings

Create and manage multiple waiting rooms, each supporting multiple queues, from a single dashboard

Customize registration hours and availability directly from the dashboard

Set up an average appointment duration for each queue, which is then used to send estimated wait times in SMS messaging to the waiting patients

Increased Visibility

Keep an eye on your progress - if your clinic is having a swift day, you can increase the number of appointments available, more patients means more revenue!

Reorder patients in line as needed - Just drag and drop for optimal flexibility

Virtual Waiting Room Mobile App
Waiting Room Managament Software - Clinic operations and performances

data & reporting

Create custom reports, export your data in CSV and import into your preferred BI tool

Collect data on usage and productivity to see more patients and allocate resources more efficiently.

here's why patients and staff love it

A Transparent Patient Queue Management

  • Create a stress-free environment for clinic staff
  • Allow staff to focus on important tasks
  • Improve visibility and allocate resources efficiently
  • Check in on your patients and keep them updated remotely
  • Facilitate social distancing through less crowded, safer waiting rooms
  • Improve patient satisfaction by 80%
  • Relieve patient anxiety caused by uncertain wait times

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